At Scott Wroe Hearing Centres we pride ourselves on our impeccable customer service. We believe that the back-up service and after sales support is just as crucial as the hearing aids fitting itself, and provides assurance in the unlikely event of problems occurring.
The company has continued to grow despite the economic slowdown, due in part to our existing clients recommending us for the level of support and guidance we provide to new customers.
Our after sales support service includes arranging speedy repairs, providing ancillary products such as batteries and, if a dispenser is in the area, we can book home visits to solve problems should they arise.
And as an independent family-run practice we can offer the widest choice of hearing aid, and impartial and unbiased advice on which is the most appropriate for you, from leading international manufacturers as Phonak, Widex, Siemens, Danovox, Starkey and Puretone.
We also stock a range of ear defenders and other hearing protection products, ideal for motorcyclists & vehicle users and clay pigeon & trap shooters etc. They are also perfect for those who work in loud environments, such as DJs, musicians, engineers, construction workers etc.
And don’t forget, under health and safety legislation employees who are exposed to 85 decibels or more of noise must be provided with ear defenders.
Call us today to book a hearing test and consultation at either one of our local outlets or even in your own home.
Hay-on-Wye (Abergavenny/Brecon)
01497 821 260
Moccas (Herefordshire)
01981 500 458
Malvern (Worcestershire)
01684 566 449
Bishops Cleeve (Cheltenham/Gloucester)
01452 899 294
Penarth (South Glamorgan)
02920 709 526
Shifnall (Shropshire)
01952 461 387
Nailsworth/Stonehouse (Stroud)
01452 899 294
We can perform a comprehensive hearing test throughout Telford, Malvern, Evesham, Abergavenny. You will first undergo a hearing exercise using an audiometer, which will produce a variety of frequencies and volumes. The individual’s ability to hear the different notes will then be recorded.
A second test will be performed, where sound is transmitted through a vibrating headband into their inner ear. This pain free examination will highlight any issues that may be present in the eardrum or middle ear. The hearing range will be central to the process of fitting an appropriate aid.
A member of our team will then explain the results of your audiogram, and discuss any relevant action to take, such as the fitting of a hearing aid if required.
We now have a testing facility at Moccas, Hereford where clients can have their hearing tested, aids reprogrammed or checked. Just telephone 01981 500 458 for an appointment. It’s a delightful drive down and we can assure you of cup of tea on your arrival!
Posted on 6 January 2010 | 2:44 pm
We would like to introduce you to Jonathan who will be starting his University course in Audiology this coming October and will be accompanying Sue and Scott Wroe on client appointments as part of his training. Over the last eight years Jonathan has acquired a wealth of experience in customer service and hopefully within a [...]
Posted on 6 January 2010 | 2:34 pm