Your Questions and Our Answers!

  1. Can I bring a relative with me to my hearing test appointment?

  2. Yes, in fact it’s often very beneficial as it helps the audiologist find out what the real problems are and how the deafness might be affecting the whole family. Scott Wroe grew up with his step mother who was profoundly deaf, and so he understands how deafness can often affect the spouse and family members. There is also quite a lot of information to take in on the first consultation so a second pair of ears can be helpful.
  3. How much do private hearing aids cost?

  4. Our prices per pair of hearing aids start from £1250 and go to a maximum of £3600. You can find our full price list and our professional charges on our professional fees page.
  5. Do you provide an interest-free option?

  6. Yes, we can provide 12 months interest free options for patients.

  7. What kind of aftercare do you provide?

  8. All patients will have a aftercare plan designed around their particular needs but generally most patients have check-ups every 6-months and on the annual appointment which includes a full retest and reprogram.
    Our pricing structure is broken down into three main aftercare plans based on 5-year, 3 years and 2 years. If you are out of the plan you just pay for your check-ups and yearly retest and reprogram (please see our Professional Fees page). If any problems that occur in between, where you need to see an audiologist, for instance if your hearing aid stops working, all you need to do is make contact with the practice and we will do our very best to solve the issue in a prompt and efficient manner.
  9. Do you take on patients with existing hearing aids bought from another supplier?

  10. In certain situations, we will take on patients that have purchased aids from other suppliers, but this is down to individual cases. We are unable to adjust Specsavers own brand product and NHS hearing aids.
  11. How long does a hearing aid usually last for?

  12. We generally base a hearing aid lifespan to roughly five years but this doesn’t mean that at five years the hearing aid will stop working. If you take into account that a hearing aid user will generally be wearing their hearing aid from first thing in the morning to late at night, three hundred and sixty-five days of the year, moisture, heat and general wear and tear means that

    the product will often start to not work as well as it was designed to. On top of that your anatomy of the ear canal can change which can often start affecting the seal and fit of your hearing aid and within a four and five-year lifespan there is often a noticeable improvement in the latest versions available to justify the upgrade.